Help and Support
Welcome to Neopurush Help & Support
At Zrow Solutions, we are committed to providing you with a smooth and reliable app experience. If you have questions, face technical issues, or need help with your account, you’re in the right place.
Our support team is always ready to assist you.
Frequently Asked Questions (FAQs)
Before contacting support, please check our FAQ section for quick answers to common queries.
Grievances and Compliance:
If you need further assistance, please contact us:
Address:
Managed and owned by Zrow Solutions
H-602, J.K. Iris, Vinay Nagar, Near JP North, Mira Road East, Mumbai- 401107.
📧 Email: info@streamaura.in
📞 Phone: +91 9125611569
⏱ Response Time:
We usually respond within 24–48 business hours (Monday to Friday).
How Can We Assist You?
1. Account & Subscription Support
- Login or registration issues
- Subscription, renewal, or billing help
- Payment-related problems
2. App Features & Usage
- Guidance on using app features
- Help for new users
- Understanding services
3. Technical Support
- App crashes or loading issues
- Performance or connectivity problems
- Bug reporting
4. Content & Services
- Questions about content or features
- Access-related concerns
5. Feedback & Suggestions
- Feature requests
- User experience feedback
- Improvement suggestions
Quick Assistance Tips
For faster support:
- Check FAQs first
- Email us with details
Please include:
- Device name & OS
- App version
- Issue description
- Screenshot (if possible)
Help Us Help You
When contacting support, share:
- Your registered email
- Clear explanation of the issue
- Steps to reproduce (if any)
We are committed to making your experience with Neopurush smooth and enjoyable.
Thank you for choosing Zrow Solutions ❤️