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Refund and Cancellation Policy

Refund & Cancellation Policy for Neopurush

Company: Zrow Solutions
Last Updated: 6 May 2026

At Zrow Solutions, we aim to provide a smooth and satisfying experience on Neopurush. Please read this policy to understand your rights regarding subscriptions, cancellations, and refunds.


1. Subscription Cancellation

You can cancel your subscription anytime.

After Cancellation:

  • You will continue to have access until the end of your current billing cycle
  • No interruption during the active period

No Partial Refunds:
We do not provide refunds for unused subscription time once payment is made.

How to Cancel:

  • Through app account settings
  • Or contact us at: info@streamaura.in

Make sure to cancel before the next billing date to avoid charges.


2. Refund Eligibility

Refunds are only considered in these cases:

✔ Incorrect / Duplicate Charges

  • Technical billing errors

✔ Unauthorized Transactions

  • Report within 7 days of transaction

3. Non-Refundable Cases

Refunds will not be given for:

  • Change of mind
  • Dissatisfaction with features/content
  • Not using the service
  • Missing cancellation before renewal

4. Refund Process

Step 1: Contact Support
Email: info@streamaura.in
Include:

  • Registered email
  • Subscription details
  • Reason for refund

Step 2: Review
Our team will verify your request

Step 3: Processing

  • Approved refunds processed within 7–10 business days
  • Amount refunded to original payment method

5. Free Trial

If a free trial is offered:

  • Cancel before trial ends to avoid charges
  • No refund after trial converts to paid subscription

6. Policy Updates

We may update this policy anytime. Continued use of Neopurush means you accept the changes.


7. Contact Us

📧 Email: info@streamaura.in
📞 Phone: 9152611569
🏢 Company: Zrow Solutions
📱 App: Neopurush