Refund and Cancellation Policy
Refund & Cancellation Policy for Neopurush
Company: Zrow Solutions
Last Updated: 6 May 2026
At Zrow Solutions, we aim to provide a smooth and satisfying experience on Neopurush. Please read this policy to understand your rights regarding subscriptions, cancellations, and refunds.
1. Subscription Cancellation
You can cancel your subscription anytime.
After Cancellation:
- You will continue to have access until the end of your current billing cycle
- No interruption during the active period
No Partial Refunds:
We do not provide refunds for unused subscription time once payment is made.
How to Cancel:
- Through app account settings
- Or contact us at: info@streamaura.in
Make sure to cancel before the next billing date to avoid charges.
2. Refund Eligibility
Refunds are only considered in these cases:
✔ Incorrect / Duplicate Charges
- Technical billing errors
✔ Unauthorized Transactions
- Report within 7 days of transaction
3. Non-Refundable Cases
Refunds will not be given for:
- Change of mind
- Dissatisfaction with features/content
- Not using the service
- Missing cancellation before renewal
4. Refund Process
Step 1: Contact Support
Email: info@streamaura.in
Include:
- Registered email
- Subscription details
- Reason for refund
Step 2: Review
Our team will verify your request
Step 3: Processing
- Approved refunds processed within 7–10 business days
- Amount refunded to original payment method
5. Free Trial
If a free trial is offered:
- Cancel before trial ends to avoid charges
- No refund after trial converts to paid subscription
6. Policy Updates
We may update this policy anytime. Continued use of Neopurush means you accept the changes.
7. Contact Us
📧 Email: info@streamaura.in
📞 Phone: 9152611569
🏢 Company: Zrow Solutions
📱 App: Neopurush